Microsoft Kaizala is being used by over 900 organizations, including YES BANK, State Bank of India, Apollo Telemedicine, Narayana Hrudyalaya, United Phosphorous, and Kendriya Vidyalaya Sangathan.
To take advantage of expanding online payments industry in India, Microsoft has introduced digital payment service in the country on its Microsoft Kaizala, a mobile app for large group communications and work management.
Payment integration with Microsoft Kaizala will enable users to quickly send or receive money without having to leave the Kaizala mobile application, said the company in a statement.
Microsoft has partnered with YES BANK and MobiKwik using both organizations’ mobile payment infrastructure to introduce the service in India.
With Microsoft Kaizala, users have the option to make peer to peer payments in one to one and group chat conversations via the MobiKwik wallet and via YES BANK’s state-of-the-art Unified Payment Interface (UPI) integration. The UPI payment integration on Microsoft Kaizala works with all 86 banks that are already participating in UPI.
“By enabling payments, we are empowering Firstline workers to participate and complete business workflows on chat with payments. With the introduction of this feature, organizations will now be able to disburse micro-payments, enable bill expense reimbursements, and pay travel allowances on the go to its mobile workforce,” said the company.
A product aimed at making the Firstline workforce more productive and helping them communicate in real time, Kaizala is being used by nearly 1.9 billion workers worldwide and a large portion of this workforce is based out of India.
“We see an opportunity for technology to give Firstline workers more intuitive, immersive, and empowering experiences – and thereby help organizations achieve greater efficiency, enhance their customers’ experience, and increase both innovation and employee satisfaction,” said Rajesh Jha, executive vice president, Office Product Group, Microsoft.
In contrast to other group communication platforms, Kaizala is a highly secured mobile-based product. Microsoft claims that the app doesn’t mine customer data for advertising purposes and doesn’t offer voluntary disclosure of private data to law enforcement agencies.
“We are glad to collaborate with Microsoft Kaizala and bring seamless payments to businesses and users by employing our state-of-the-art UPI Platform. The addition of payments makes Microsoft Kaizala an even more compelling platform for collaboration,” said Ritesh Pai, chief digital officer, YES BANK.
“The ease of using Microsoft Kaizala, even in areas with limited internet connectivity, is the biggest benefit since it will enable greater market penetration for us. We are thrilled to be chosen as the first mobile wallet provider by Microsoft Kaizala and look forward to offering our services to Kaizala users,” noted Bipin Preet Singh, founder, and CEO, Mobikwik.
Launched in July 2017 in India, Microsoft Kaizala is being used by over 900 organizations, including YES BANK, State Bank of India, Apollo Telemedicine, Narayana Hrudyalaya, United Phosphorous, and Kendriya Vidyalaya Sangathan.